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Full-Featured Alert and Response System
The SmartAlert™ system is a comprehensive layer of protection for a school’s safety and security systems. The SmartAlert™ system is designed to prepare school personnel to appropriately deal with any threat level, no matter its magnitude: Minor emergencies like flooding or broken glass; medium emergencies like fist-fights or medical trauma; or major emergencies like a wild animal or gunman on campus.
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Notification System

The central component of the SmartAlert™ system is its notification module. The user simply presses a large button in the middle of the smart phone screen - - and then swipes the screen to confirm whether an alert should be sent. This immediately and simultaneously notifies all others designated on the system of the emergency.

Emergency Levels

The SmartAlert™ system accommodates different levels of emergencies. When a user identifies a safety concern, he chooses whether to deploy a minor, medium or major alert. The button color and words on the smartphone screen change to remind the user which type of alert he is sending and which type of response that will be deployed.

Appropriate Response

Each safety threat is different - - and therefore each requires a different response. The SmartAlert™ system accommodates this by allowing the school to designate who is notified when the alert is sent. A red, or major alert, might be reserved only for a lockdown situation. All personnel and police are notified and the screen tells them to lock their doors and move their children to a safe area. A blue, or minor alert, might only notify the adjacent classrooms and the office - - perhaps it’s a fist fight or a head injury.

Informed Response - AlertCentral™

Often, when first-responders appear on the scene of an emergency they lack the information they need to deliver fast and effective aid. The second half of the SmartAlert™ system is AlertCentral™, an app for both the iPhone and iPad, that shows first-responders who sent the alert, from where the alert originated, and any details the user chose to include. AlertCentral™ logs the alerts as they come in, so a history of the event can be followed and preserved. When first-responders arrive on the scene, they will know where to go and what to expect.

Safeguards and Redundancies

SmartAlert™ has several safeguards and redundancies to maximize dependability. When WiFi is not available, the system uses cellular. If a smartphone isn’t available, the system uses the classroom computer. False alarms are mitigated through a double-verification system, requiring a swipe to confirm an alert.

Two-way Communications

Currently, most schools use a public address system as the only source of communicating emergency information to its personnel. These are one-way communication devices. In order to quickly, efficiently and appropriately respond to an emergency, two-way communications is paramount. The SmartAlert™ system accommodates this by allowing those witnessing the threat to update everyone simultaneously - - and those responding to communicate back with all of those in harm’s way, or just those with whom they choose to communicate.

Customizable

Before the user sends an alert, the screen shows the level of emergency, examples of the threat types, who will be notified and the type of response that will be deployed. All of these elements are customizable. A Hawaiian school may want a tsunami included in its major alert… an Oklahoma school would not - - but, it may want a tornado included. Florida may want an alligator included, Michigan would not. Additionally, schools may require further customization to address other special needs. The SmartAlert™ technical assistance team is available to help with any unique modifications schools may require.